FAQ

Although we have a very extensive inventory, due to the size of our
range, we cannot stock all products. We have made a selection of
the most requested items. Even with products that are 'in stock' in our webshop
, they may be temporarily out of stock in our store.

Products not in stock are usually available from the manufacturer. If you order
a product and it is not in stock in our store, we always send an email or
contact you by phone with the expected delivery time. We can also always suggest other
items that we do have in stock that match the product ordered.

Starting on the day you receive the package, you have 14 days to return the product to
. The product can only be returned unused and in its original packaging to
.
To do so, please contact we*****@*******ar.be and be sure to include your order number.

We usually ship your package the same day or the day after if all items are in stock at
our store. Orders placed from Friday afternoon through
Monday will be processed on Tuesday and shipped the same day if the
items are in stock. For rush deliveries, please call
during our business hours.

Have you changed your mind after placing your order? Please contact us as soon as possible at
by phone or via we*****@*******ar.be. If your package has not yet been shipped
, we can make the changes you request.