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General Terms and Conditions

Table of contents:
Article 1 - Definitions
Article 2 - Identity of the trader
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Obligations of the consumer during the cooling-off period
Article 8 - Exercise of the right of withdrawal by the right of withdrawal by the consumer and costs thereof
Article 9 - Obligations of the entrepreneur at withdrawal
Article 10 - Exclusion of the right of withdrawal
Article 11 - The price
Article 12 - Performance and additional guarantee
Article 13 - Delivery and implementation
Article 14 - Duration transactions duration, termination and extension
Article 15 - Payment
Article 16 - Vouchers
Article 17 - VAT
Article 18 - Complaints procedure
Article 19 - Disputes
Article 20 - Additional or different provisions

Article 1 - Definitions
The following definitions apply in these Terms and Conditions:
Ancillary contract: a contract in which the consumer acquires products, digital content and/or services in relation to a distance contract and these products, digital content and/or services are supplied by the trader or by a third party on the basis of an agreement between that third party and the trader;
Reflection period: the period within which the consumer can make use of his right of withdrawal;
Consumer the natural person who is not acting for purposes related to his trade, business, craft or profession;
Day: calendar day;
Digital content: data which are produced and supplied in digital form;
Continuing performance contract: a contract which provides for the regular supply of goods, services and/or digital content during a specific period;
Durable data carrier: every tool - including e-mail - that enables the consumer or entrepreneur to store information that is addressed to him personally, in a way that makes future consultation or use possible for a period of time that is geared to the purpose for which the information is intended, and that makes unaltered reproduction of the stored information possible;
Right of withdrawal: the possibility for the consumer to waive the distance contract within the cooling-off period;
Entrepreneur The natural or legal person who offers products, (access to) digital content and/or services to consumers from a distance;
Distance contract: a contract between the trader and the consumer concluded as part of an organized system for distance selling of products, digital content and/or services, whereby, up to and including the moment at which the contract is concluded, sole or joint use is made of one or more techniques for distance communication;
Model form for withdrawal: the European model form for withdrawal included in Annex I to these Terms and Conditions. Annex I does not need to be provided if the consumer does not have a right of withdrawal with regard to his order;
Technology for distance communication: means that can be used for the conclusion of an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.

Article 2 - Identity of the entrepreneur
Speedwear, A div. of Eyckmans Group, Atealaan 36,2200 Herentals, Belgium

Phone number: +32 (0)14 26 14 21 Reachable at*:

Tuesday: 9 a.m. - 6 p.m.
Wednesday: 9 a.m. - 6 p.m.
Thursday: 9 a.m. - 6 p.m.
Friday: 9 a.m. - 6 p.m.
Saturday: 10 a.m. - 4 p.m.

*Holidays may affect our opening hours, for more information : See our contact page.

E-mail address: contact@speedwear.be
Chamber of Commerce number: BE0417.163.742
VAT identification number: BE0417.163.742

Article 3 - Applicability
These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
Before the remote agreement is concluded, the text of these general conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate, before the remote agreement is concluded, how the general conditions can be viewed at the entrepreneur and that they will be sent to the consumer free of charge as soon as possible, at the consumer's request.
If the distance contract is concluded electronically, then, contrary to the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer in electronic form in such a way that the consumer can easily store them on a durable data carrier. If this is not reasonably possible, prior to the conclusion of the distance selling agreement, it will be indicated where the general terms and conditions can be viewed electronically and that they will be sent to the consumer free of charge, at his request, either electronically or in some other way.
In case specific product- or service conditions apply in addition to these general conditions, the second and third paragraphs apply accordingly and the consumer can always rely on the applicable provision that is most favourable to him/her in case of conflicting conditions.

Article 4 - The offer
If an offer has a limited validity or is made under certain conditions, this will be explicitly mentioned in the offer.
The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to allow the consumer to properly assess the offer. If the entrepreneur uses images, these are a true reflection of the products, services and/or digital content offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.
The products offered on the website are not related to stock. Products which are not in stock at the moment of acceptance by the consumer, will be ordered by the entrepreneur and delivered to the consumer later on. The consumer will be informed of this upon acceptance of the product. When the consumer does not agree with the possible waiting period, he has the right to cancel the order.

Article 5 - The agreement
The agreement comes into being, subject to that which is stipulated in paragraph 4, at the moment at which the consumer accepts the offer and the conditions thereby stipulated have been fulfilled.
If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of electronic acceptance of the offer. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.
If the agreement is created electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer is able to pay electronically, the entrepreneur will take appropriate safety measures.
The entrepreneur may, within legal frameworks - inform whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reason not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation.
The entrepreneur will, at the latest upon delivery of the product, service or digital content to the consumer, the following information in writing or in such a way that the consumer in an accessible manner can be stored on a durable medium, send:
the visiting address of the Entrepreneur's business establishment where the Consumer may get into contact for any complaints;
the conditions on which and the way in which the Consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
the information on guarantees and existing after-sales service;
the price of the product, service or digital content, including all taxes; insofar as applicable, the costs of delivery; and the method of payment, delivery or performance of the distance contract;
the requirements for cancelling the contract if the contract has a duration of more than one year or is indefinite;
if the consumer has a right of withdrawal, the model form for cancellation.
In case of a long-term transaction, the stipulation in the previous paragraph applies only to the first delivery.

Article 6 - Right of withdrawal
For products:
The consumer can dissolve an agreement related to the purchase of a product during a reflection period of at least 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for withdrawal, but he cannot oblige the consumer to state his reason(s).
The cooling-off period mentioned in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer in advance, and who is not the carrier, has received the product, or:
if the consumer has ordered multiple products in one order: the day the consumer, or a third party designated by him, has received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for multiple products with a different delivery time.
if the delivery of a product consists of different shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or the last part;
in case of contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

Extended cooling off period for products, services and digital content that is not supplied on a tangible medium if the consumer is not informed about the right of withdrawal:
If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model form for withdrawal, the cooling off period will expire twelve months after the end of the original cooling off period determined in accordance with the previous paragraphs of this article.
If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the start date of the original cooling-off period, the cooling-off period will expire 14 days after the day the consumer received this information.

Article 7 - Obligations of the consumer during the cooling-off period
During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product. The starting point here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.
The consumer is only liable for decrease in value of the product which is the result of a way of handling the product that goes beyond what is allowed in paragraph 1.
The consumer is not liable for decrease in value of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the time of concluding the contract.

Article 8 - Exercise of the right of withdrawal by the consumer and costs
If the consumer makes use of his right of withdrawal, he shall notify the entrepreneur of this within the cooling-off period by means of the model form for withdrawal or in any other unequivocal manner.
As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer will return the product or hand it over to (an authorised representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case complied with the return period if he sends the product back before the cooling-off period has expired.
The consumer shall return the product with all delivered accessories, in original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur. *
The risk and the burden of proof of the correct and timely exercise of the right of withdrawal lies with the consumer.
The consumer bears the direct costs of returning the product. If the entrepreneur indicates to bear the costs himself, the consumer does not have to bear the costs of return shipment.
If the consumer makes use of his right of withdrawal, all supplementary contracts will be dissolved by operation of law.

Article 9 - Obligations of the trader in the event of withdrawal
If the trader makes it possible for the consumer to give notice of withdrawal electronically, he shall send a confirmation of receipt without delay after receiving such notice.
The trader will reimburse all payments made by the consumer, including any delivery costs charged by the trader for the returned product, without delay but within 14 days of the day on which the consumer notified him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with repayment until he has received the product or until the consumer proves that he has returned the product, whichever comes first.
The entrepreneur shall use the same means of payment as the consumer has used for repayment, unless the consumer agrees to a different method. The refund is free of charge for the consumer.
If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.

Article 10 - Exclusion of right of withdrawal
The trader can exclude the following products and services from the right of withdrawal, but only if the trader clearly stated this fact when making the offer, or at least in good time prior to conclusion of the contract:
Products or services of which the price is linked to fluctuations on the financial market on which the entrepreneur has no influence and which can occur within the withdrawal period;
Service contracts, after full implementation of the service, but only if:
the implementation has started with the explicit prior consent of the consumer; and
the consumer has declared that he loses his right of withdrawal as soon as the entrepreneur has fully implemented the agreement;
Package holidays as referred to in article 7:500 BW and contracts of passenger transport;
Contracts relating to leisure activities, if the contract provides for a certain date or period of execution;
Products made to the specifications of the consumer, which are not prefabricated and are manufactured on the basis of an individual choice or decision of the consumer, or are clearly intended for a specific person;
Sealed products which are not suitable to be returned for reasons of health protection or hygiene and of which the seal has been broken after delivery;
Products which are irrevocably mixed with other products after delivery because of their nature;
The delivery of digital content other than on a tangible medium, but only if:
the execution has started with the consumer's explicit prior consent; and
the consumer has declared that he thereby loses his right of withdrawal.

Article 11 - The price
During the validity period mentioned in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.
Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur's control, at variable prices. This link to fluctuations and the fact that any prices mentioned are recommended prices will be mentioned with the offer.
Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of statutory regulations or provisions.
Price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated it and:
a. they are the result of legal regulations or provisions; or
b. the consumer has the power to terminate the contract on the day the price increase takes effect.
The prices mentioned in the offer of products or services include VAT.

Article 12 - Compliance with agreement and additional guarantee
The entrepreneur guarantees that the products and/or services comply with the agreement, with the specifications stated in the offer, with reasonable requirements of reliability and/or serviceability and with the existing statutory provisions and/or government regulations on the date that the agreement was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer, on the basis of the agreement, can assert against the entrepreneur if the entrepreneur has failed to fulfill his part of the agreement.
By extra guarantee is meant every commitment of the entrepreneur, his supplier, importer or producer in which he grants the consumer certain rights or claims that go beyond what he is legally obligated to do in case he has failed to fulfill his part of the agreement.

Article 13 - Delivery and implementation
The entrepreneur will take the greatest possible care when receiving and implementing orders for products and in assessing applications for the provision of services.
The place of delivery is the address that the consumer has made known to the entrepreneur.
Subject to what is stated in Article 4 of these general conditions, the entrepreneur will accepted orders expeditiously but not later than 30 days, unless a different delivery has been agreed. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the consumer will be informed about this within 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement free of charge and the right to possible compensation.
After dissolution in accordance with the previous paragraph, the entrepreneur will immediately repay the amount paid by the consumer.
The risk of damage and/or loss of products rests with the entrepreneur up to the moment of delivery to the consumer or a previously designated and notified to the entrepreneur representative, unless otherwise expressly agreed.

Article 14 - Duration transactions: duration, termination and renewal
Termination:
The consumer may contract for an indefinite time and that extends to the regular delivery of products at any time denounce the applicable termination rules and a notice not exceeding one month.
The consumer may contract for a definite period and that extends to the regular delivery of products at any time at the end of the fixed term denounce the applicable termination rules and a notice not exceeding one month.
The consumer can terminate the agreements mentioned in the previous paragraphs:
at all times and not be limited to termination at a specific time or in a specific period;
at least terminate them in the same way as they were entered into by him;
always terminate them with the same notice as the entrepreneur has stipulated for himself.
Prolongation:
A fixed-term contract that has been concluded for the regular supply of products (including electricity) or services may not be tacitly extended or renewed for a fixed period of time.
In departure from the previous paragraph, a fixed-term contract that has been concluded for the regular supply of daily or weekly newspapers or magazines may be automatically prolonged for a fixed term that does not exceed three months, if the consumer has the right to terminate this prolonged contract towards the end of the prolongation, with a period of notice that does not exceed one month.
A fixed-term contract that has been concluded for the regular supply of products or services may only be automatically prolonged for an indefinite period of time if the consumer has at all times the right to terminate, with a period of notice that does not exceed one month. The notice period is up to three months if the contract is about the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
An agreement with a limited term for the regular supply, by way of introduction, of daily or weekly newspapers and magazines (trial or introductory subscription) shall not be tacitly continued and shall end automatically at the end of the trial or introductory period.
Duration:
If a contract lasts more than one year, after one year the consumer may at any time terminate with a notice of up to one month, unless the reasonableness and fairness resisting the termination before the end of the agreed term.

Article 15 - Payment
Insofar not otherwise specified in the agreement or additional conditions, the amounts payable by the consumer should be paid within 14 days after the start of the reflection period, or in the absence of a reflection period within 14 days after the conclusion of the agreement. In case of an agreement for the provision of a service, this period starts on the day after the consumer has received the confirmation of the agreement.
When selling products to consumers, the consumer may never be required in general terms and conditions to pay more than 50% in advance. When an advance payment has been stipulated, the consumer cannot invoke any right regarding the execution of the order or service(s) concerned before the stipulated advance payment has been made.
The consumer has the duty to immediately report inaccuracies in payment data provided or mentioned to the entrepreneur.
Each invoice should be paid by the consumer before the goods are shipped.
If, in exceptional cases, the consumer does not meet his payment obligation(s) on time, he shall, after being notified by the entrepreneur of the late payment and after the entrepreneur has given the consumer a period of 14 days to meet his payment obligations as yet, owe the legal interest on the amount still due after failing to pay within this 14-day period and the entrepreneur is entitled to charge extrajudicial collection costs. These collection costs amount to a maximum of: 15% over amounts outstanding up to € 2500; 10% over the next € 2500; and 5% over the next € 5000, with a minimum of € 40. The proprietor can deviate from the aforementioned amounts and percentages in favour of the consumer.
Payment methods offered by the entrepreneur on the web shop. Payments will be made using the Mollie payment platform, where the consumer can choose from the following methods:
Belfius Direct Net KBC/CBC
Payment button PayPal
Bank transfer
Credit card VISA, MASTERCARD
iDEAL
SOFORT Banking
Bancontact

Payment can be made directly to our bank account.

Our bank details are: EGP-Speedwear NV
IBAN code: BE96 6451 10 79 0405 BIC code: JVBABE 22

Article 16 - Vouchers
The validity of IAME Championship vouchers, gift vouchers and tickets and Circuit Zolder Merchandising tickets is 1 year.

Article 17 - VAT
VAT Buyers residing outside the European Community (Switzerland, Norway, USA, Canada, Australia, Asia, Far East, Africa, etc.) do not have to pay VAT. Buyers residing outside Belgium can purchase VAT free, provided they have a valid VAT number.

Article 18 - Complaints procedure
The entrepreneur has a sufficiently publicised complaints procedure and handles the complaint in accordance with this complaints procedure.
Complaints about the implementation of the agreement must be submitted to the entrepreneur within reasonable time after the consumer has found the defects, fully and clearly described.
Complaints submitted to the trader will be answered within a period of 14 days, calculated from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the period of 14 days with a message of receipt and an indication of when the consumer can expect a more detailed answer.
The consumer should give the entrepreneur at least four weeks to resolve the complaint in mutual consultation. After this period a dispute arises that is subject to the dispute resolution procedure.

Article 19 - Disputes
Contracts between the trader and the consumer to which these general terms and conditions apply are governed exclusively by Belgian law.

Article 20 - Additional or different provisions
Additional provisions or provisions that deviate from these general terms and conditions may not be to the consumer's detriment and should be recorded in writing or in such a way that the consumer can store them in an accessible manner on a durable data carrier.

* Instructions for returning goods;

Returns to the following address:
Speedwear
Attn. ENGY EYCKMANS/Webshop
Atealaan 36
2200 Herentals

PLEASE NOTE: Some things that your return package must definitely meet, otherwise it will not be handled!

Be sure to add a note to the packet that includes the following information:

  • The name on which the order is made
  • The order number (you will find it in your confirmation email)
  • Reason why you are returning the package
  • What you would like to receive in its place
  • Please also make sure that you return the goods in sturdy packaging! Items damaged by transport will not be processed!

As soon as the item is returned undamaged and unused and has arrived in our shop, we will contact you for further processing.

Customers must return the package at their own expense or come to exchange at our store in Herentals.